Please note that customers who currently have a link in place will be required to fully transfer their PlayOnline ID to the SQUARE ENIX account it is linked to. Q: What steps are required if I already have a PlayOnline Account linked to a SQUARE ENIX account?Ī: Customers who currently have a PlayOnline Account linked with a SQUARE ENIX account will also be required to go through the transfer process. Q: What payment methods can be used to purchase SQUARE ENIX Crysta?Ī: You can purchase SQUARE ENIX Crysta using a credit card or debit card via the SQUARE ENIX Account Management website or PayPal. Q: If I add SQUARE ENIX Crysta to an account and use that to pay for my monthly subscription, will I be able use the remaining balance for my next payment?Ī: Yes, you will be able to utilize the remaining balance for your next payment. However, please note that there is a minimum purchase of 500 Crysta and a maximum purchase of 10,000 Crysta. Q: Is it possible to add the exact amount of SQUARE ENIX Crysta required for my monthly subscription?Ī: Yes, you will be able to add the exact amount of SQUARE ENIX Crysta.
You will have to manually renew the option in order to continue playing. However, if your balance is insufficient, the reoccurring option will be automatically canceled. Q: How do recurring subscriptions work if I have SQUARE ENIX Crysta set as my payment method?Ī: As long as you have a sufficient balance of Crysta on the account, the appropriate amount will be automatically deducted when the subscription is renewed.
You can purchase Crysta either via the SQUARE ENIX Account Management website or via PayPal. Q: What payment options are available for SQUARE ENIX accounts?Ī: Credit Card, Debit Card, and SQUARE ENIX Crysta are all available options for payment.
■ Logging into PlayOnline after the TransferĬustomers may be required to register a SQUARE ENIX account and PlayOnline ID before logging into PlayOnline. Debit and credit cards must support personal authentication services (such as 3D Secure) in order to be used.
SQUARE ENIX Crysta, debit cards, and credit cards will be viable payment methods after ID transfer. ▼ Purchase/Cancellation/Review of Content IDs Please see below for a complete list of functions: Please visit for more information on SQUARE ENIX accounts.Ī walkthrough detailing the transfer process is posted on the PlayOnline website at the following link: Īfter the transfer process is complete, the user information registered to the SQUARE ENIX account will act as the primary account information.Īll billing and account information management functions will be transferred from the PlayOnline Viewer to the SQUARE ENIX Account Management System, allowing for convenient web-based account management. If you possess a PlayOnline ID older than that date, you will need to transfer it to a valid SQUARE ENIX account in order to continue playing FINAL FANTASY XI. In order to better safeguard the account security of PlayOnline users and provide a more streamlined account management experience, all PlayOnline ID management functions have been transferred to the SQUARE ENIX account System as of July, 2011.